Privacy Policy

At Dilvados, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting our website and using our services. By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or interact with our services. The types of information we may collect include:

• Personal Information: When you create an account, place an order, or sign up for our newsletter, we may collect details such as your name, email address, phone number, and billing/shipping address.

• Payment Information: We collect payment details when you make a purchase, but note that we do not store full credit card information. All payment transactions are processed securely through our third-party payment processors.

• Website Usage Data: We collect non-personally identifiable information, such as your IP address, browser type, device type, and information on how you navigate our site (e.g., pages visited, time spent on each page).

• Cookies: We use cookies to enhance user experience on our website. Cookies are small files stored on your device that help us improve site performance and remember your preferences.

 

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Processing and fulfilling orders

• Sending order-related updates and receipts

• Providing customer support and responding to inquiries

• Personalizing your experience on our website

• Sending marketing communications and promotional offers (only if you have opted in)

• Analyzing website traffic to improve our services

• Complying with legal obligations

 

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data when you place an order or enter personal information. This includes the use of Secure Socket Layer (SSL) encryption and secure third-party payment processors.

While we take reasonable steps to protect your data, please note that no method of online transmission is 100% secure. Therefore, we cannot guarantee absolute security.

 

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following cases:

• Service Providers: We may share your information with third-party companies that assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies). These parties are only permitted to use your information as necessary to perform services on our behalf.

• Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or legal process.

• Business Transfers: In the event that Dilvados is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

 

5. Your Rights and Choices

• Opting Out of Marketing: You may opt out of receiving promotional emails from us at any time by clicking the "unsubscribe" link in any email you receive or by contacting us directly.

• Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if any information is inaccurate.

• Data Deletion: You can request that we delete your personal information, though please note that we may retain some data for legal or business purposes.

 

6. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. Please be aware that we are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

7. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. If we make significant changes to the way we handle your personal information, we will notify you via email or by posting a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Dilvados
Email: info@dilvados.com