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Terms & Conditions

Terms & Conditions

By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchases or using our services.

 

1. General Information

Dilvados is an online and a physical wine and spirit store, providing a range of alcoholic beverages. Our website offers a user-friendly shopping experience for purchasing wines, spirits, and related products. These Terms and Conditions govern your use of the website and the services we provide.

 

2. Eligibility to Purchase

By placing an order on our website, you confirm that you are at least the legal drinking age in your country of residence. If you are purchasing alcoholic beverages, you must comply with all local laws and regulations regarding alcohol consumption and distribution.

 

3. Orders and Payment

  • All orders placed through Dilvados are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order at our discretion, especially in cases of suspected fraud, availability issues, or failure to comply with our age requirements.

  • Payment must be made through the approved methods specified on our website. By submitting your payment information, you authorize us to charge the total amount due, including applicable taxes and shipping fees.

 

4. No Return Policy and Final Sales

  • All sales are final. Once your order has been processed and shipped, it cannot be canceled, exchanged, or returned.

  • Due to the nature of our products (alcoholic beverages), we do not accept returns or refunds for any reason. Please make sure you have carefully reviewed your order before completing the purchase.

 

5. Shipping and Delivery

  • We strive to process and ship all orders promptly. Delivery times may vary based on your location and the shipping method selected at checkout.

  • Shipping costs are calculated based on your location and the size of your order.

  • Dilvados is not responsible for any delays or damages caused by third-party shipping carriers.

 

6. Risk of Loss

Once your order has been shipped, the risk of loss or damage to the products transfers to you, the buyer. We recommend you inspect your order upon delivery and report any issues immediately.

 

7. Product Descriptions

We make every effort to ensure that product descriptions and prices are accurate on our website. However, errors may occur, and we reserve the right to correct them at any time. In the case of an error, we will notify you and allow you to proceed with the corrected order or cancel your purchase.

 

8. Privacy and Data Protection

By using our website, you agree to the collection and use of your personal data in accordance with our [Privacy Policy]. We take your privacy seriously and take reasonable steps to protect your information. For more details, please refer to our Privacy Policy.

 

9. Limitations of Liability

To the fullest extent permitted by law, Dilvados is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. This includes, but is not limited to, loss of profits, business interruption, or any other loss.

 

10. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. By continuing to use our website after any changes are made, you agree to the revised Terms and Conditions.

 

11. Governing Law

These Terms and Conditions are governed by the laws of Armenia, without regard to its conflict of law principles. Any disputes arising under these Terms and Conditions shall be resolved in the appropriate courts located in Armenia.

 

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Dilvados
Email: info@dilvados.com

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